All too often, the inconsistencies in claims management comes from not having a systematic process that you can rely on for ultimate success in reducing disability loss, whether this be financial, or an employee's absence. In today's times, employers make choices on the employee's absenteeism and work record as to how they are going to manage a particular claim. From a Human Rights perspective, [...]
This is an all-too-common occurrence – right? Many organizations have a union and some have multiple unions. Hospitals have at least 5 for the most part. You have to work with them. There is no way around this. When an employer says to me, how do you manage unions or do you have a problem working with unions, I shake my head. Seriously! Why [...]
A recent conversation with a new disability case manager sparked this blog. 'Since the employer is paying my salary, I work for the employer and have their best interest in mind. Right?' Wrong! Your job as a disability case manager is to 'sit on the fence' and represent BOTH sides with integrity and diligence. We do our job by representing the employer but not [...]
Doctors are extremely busy professionals and will provide a ‘note’ regarding an employee’s ability to return to work or to stay off of work when requested. ‘Does it suffice for your work environment’ is the question? The answer is, ‘it depends’. If you provided the doctor with clear expectations as to what needs to be on the note to assist you in the return [...]
