‘Own Occ to Any Occ’: The Black Hole of Claims Management
The 'own occ to any occ gap' is one of those vortex or black holes in claims management where employees drift off into never never land. Employers do not typically handle these well because they usually come as a surprise. I could say it's a gift to the organization but it really isn't. It's a conundrum. What it is, is fairly easy to explain; [...]