This is an all-too-common occurrence – right? Many organizations have a union and some have multiple unions. Hospitals have at least 5 for the most part. You have to work with them. There is no way around this. When an employer says to me, how do you manage unions or do you have a problem working with unions, I shake my head. Seriously! Why [...]
A recent conversation with a new disability case manager sparked this blog. 'Since the employer is paying my salary, I work for the employer and have their best interest in mind. Right?' Wrong! Your job as a disability case manager is to 'sit on the fence' and represent BOTH sides with integrity and diligence. We do our job by representing the employer but not [...]
This is definitely one of my pet peeves. Rest assured, the insurance carrier you think you have managing your short-term disability, long-term disability and WSIB, ADJUDICATE your claims only! If you are an employer, or a case manager working for an employer, you need to manage your insurance carriers as well as your employees’ claims. The primary purpose of insurance carriers is to adjudicate [...]
In today’s times, there remains an increase in disability claims throughout Canada, despite the efforts of MANY case managers to reduce absenteeism for employers. We see the increase in health care costs, benefit costs, production costs, overtime and replacement costs throughout organizations. The numbers continue to rise. So why isn’t claims management working? Because…. You NEVER get to the root of WHY an employee [...]
