All too often the question of how much longer should the modified work continue, comes to my attention. The answer of course is, it depends. For the most part, modified work should be between 4-8 weeks long. It should be progressive, suitable and productive. That's a lot to consider when deciding how and when to accommodate, never mind how long it should be. Make [...]
This is an all-too-common occurrence – right? Many organizations have a union and some have multiple unions. Hospitals have at least 5 for the most part. You have to work with them. There is no way around this. When an employer says to me, how do you manage unions or do you have a problem working with unions, I shake my head. Seriously! Why [...]
WSIB has a campaign to eliminate workplace accidents called Road to Zero. In one of my earlier blogs, I wrote that I thought this was impossible. I still believe this today, unfortunately. Accidents happen all the time. The whole point of safety in the workplace is to reduce and/or eliminate them from happening but they continue to happen. With the new Rate Framework to [...]
A recent conversation with a new disability case manager sparked this blog. 'Since the employer is paying my salary, I work for the employer and have their best interest in mind. Right?' Wrong! Your job as a disability case manager is to 'sit on the fence' and represent BOTH sides with integrity and diligence. We do our job by representing the employer but not [...]
With full case management initiatives, we have an average ROI of 1:7.
With almost 30 years in claims/case management, I have managed thousands of claims and not one has been identical to the other. They have similarities but that’s it. When you are dealing with claims, there are individuals that makes each case unique – the employee, the doctor, rehabilitation professionals, and of course either WSIB or an insurance carrier and each one of their adjudicators, [...]
